Shipping policy
Thank you for shopping with Tabora π
All our products are made-to-order and carefully printed after an order is placed. Please read our shipping policy below before placing your order.
ORDER PROCESSING TIME
Since all products are Print on Demand, orders typically take:
- 2β5 business days for processing and printing
- Additional shipping time depending on location
Orders are not shipped on Sundays or public holidays.
ESTIMATED DELIVERY TIME
Estimated delivery timelines:
- Metro cities: 4β7 business days
- Other locations: 5β10 business days
Delivery timelines may vary during:
- festivals
- sales periods
- weather disruptions
- courier delays
SHIPPING CHARGES
Shipping charges (if applicable) will be displayed during checkout.
Any COD handling fees are non-refundable.
ORDER TRACKING
Once your order is shipped, tracking details will be shared via:
- WhatsApp/SMS (if applicable)
Please allow some time for tracking updates to reflect.
CASH ON DELIVERY (COD)
Cash on Delivery may be available on eligible orders and locations.
We reserve the right to:
- restrict COD on certain orders
- cancel suspicious or unverified COD orders
Customers may receive a confirmation message before COD orders are processed.
INCORRECT ADDRESS OR FAILED DELIVERY
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or failed deliveries caused by:
- incorrect address
- incomplete contact information
- customer unavailability
Additional shipping charges may apply for re-shipping returned orders.
DELAYS & DELIVERY ISSUES
While we work with reliable courier partners, delays may occasionally occur due to:
- logistics disruptions
- weather conditions
- remote delivery locations
- high order volumes
We appreciate your patience in such situations.
DAMAGED OR WRONG PRODUCT
If you receive:
- a damaged product
- wrong item
- manufacturing defect
Please contact us within 48 hours of delivery with:
- clear photos
- unboxing video
- order number
After verification, we will arrange a replacement if eligible.